Refund Policy

Refund Policy for InstaOZ

Introduction

At InstaOZ, we prioritize customer satisfaction and aim to provide high-quality services. This Refund Policy outlines the conditions under which refunds are granted.

Contacting Customer Support

Most issues can be resolved via email. Please contact our Customer Service through our Contact Us page. Our team will respond within 24-48 hours. sale@iozo.com

Eligible Refund Requests

  1. Non-Delivery of Service: Claims for non-delivery must be made within 7 days of the order.
  2. Product Not-as-Described: Report discrepancies within 7 days of purchase with clear evidence.

Non-Eligible Refund Requests

  1. PayPal/Credit Card Chargebacks: Refunds are not granted if a chargeback case is filed without first contacting our support team.

Refund Process

To initiate a refund, we may need to contact relevant social media platforms to revise likes/followers and potentially remove them from your account.

Conclusion

For any refund inquiries, please reach out to us directly to discuss the issue and find a suitable resolution.